Otto's Granary Return Policy

If you are not satisfied with your purchase, most items may be returned at the store, Otto’s Granary, in original condition within 60 days of purchase with a receipt. Returns will be refunded in the same form of tender as the original transaction.

  • Returns to Otto’s Granary after 60 days of purchase with a receipt will be issued store credit.
  • A gift return to Otto’s Granary with the original gift receipt will be issued store credit.

Returns Without a Receipt:
If returning an item to Otto’s Granary without a receipt, store credit will be issued at the lowest selling price within the past 90 days for merchandise returned in its original condition.

Items Not Available for Return:
No perishable items such as chocolate, candy, coffee or tea may be returned for a refund.